Communication & Interpersonal skills
To help people with the skills to communicate effectively. To develop both confidence and supporting interpersonal skills to ensure good communication and develop positive relationships at work.
o What Issues Do We Face?
(Establishing difficulties and barriers)
o Communication Strategies
(What are they and how to use them)
o Communication styles
(Choosing the right way and implications)
(How to structure and send a persuasive message)
(Process of running meetings, the skills of chairing)
“The trainings conducted by SKILLS (previously BFST) has always been a huge success among BIsB's employees! The employees have been able to obtain a new sense of confidence and have been able to communicate their ideas & concerns. Their input has given us the opportunity to implement new strategies and procedures to improve our banking services. Thank you SKILLS for your professionalism and commitment to excellence. I unequivocally recommend SKILLS to those interested in improving their employees' skills”.
Reem Al Mutawaj
Manager - Training & Development
Bahrain Islamic Bank
Kingdom of Bahrain